Business-IT Alignment Through Triangulation of Models

  IJCOT-book-cover
 		 International Journal of Computer & Organization Trends  (IJCOT)          
 
© 2021 by IJCOT Journal
Volume - 11 Issue - 4
Year of Publication : 2021
Authors :  Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale
DOI :  10.14445/22492593/IJCOT-V11I4P303

Citation

MLA Style:Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale.  "Business-IT Alignment Through Triangulation of Models" International Journal of Computer and Organization Trends 11.4 (2021): 15-23. 

APA Style:Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale.(2021) Business-IT Alignment Through Triangulation of Models International Journal of Computer and Organization Trends, 11(4), 15-23.

Abstract

South Africa's development banks have received criticism in recent times. Most of these banks’ annual earnings have decreased owing to the misalignment of business and IT. The problem with development banks is the misalignment of business and IT strategies. This paper used a case study strategy to understand how four business-IT models could be triangulated to achieve business-IT alignment, planning, and execution. The paper posits that there is a need for executives to inspire confidence in business and IT professionals to recognize the banking dynamics relative to change and the addition of disruptive technologies and new solutions. The misalignment of IT strategy and business strategy ought to be detectable relative to the business functions and operations of the bank. This paper argues that business-IT alignment can be achieved through the triangulation of IT-business strategic models.

References

[1] E. R. Carrasco, W. Carrington, and H. Lee., Governance and accountability: The regional development banks, in Globalization and International Organisations: Routledge, (2017) 81-140.

[2] C. Alaceva and L. Rusu., Barriers in achieving business/IT alignment in a large Swedish company: What we have learned? Computers in Human Behavior, 51(2015) 715-728, doi: 10.1016/j.chb.2014.12.007.

[3] S. Nyasha and N. M. Odhiambo., Banks, stock market development and economic growth in South Africa: a multivariate causal linkage, Applied Economics Letters, 22(18) (2015) 1480-1485.

[4] R. M. Kekwaletswe and P. C. Mathebula., Aligning information systems strategy with the business strategy in a South African banking environment in Proceedings of the Conference for Information Systems Applied Research ISSN,1508 (2014).

[5] H.-T. Wagner, D. Beimborn, and T. Weitzel., How social capital among information technology and business units drives operational alignment and IT business value, Journal of Management Information Systems, 31(1) (2014) 241-272.

[6] M. Roberts-Lombard and L. Reynolds-de Bruin., Strengthening graduate employee commitment through internal marketing in the South African retail banking industry, South African Journal of Business Management, 48(4) (2017) 91-105.

[7] P. Kanavittaya., The alignment of business strategy and IT/IS strategy, where agile software development is applied, Murdoch University, (2016).

[8] S. Academy., Creative Commons Attribution-NonCommercial., https://saylordotorg.github.io/text_international-business/s14-01-business-and-corporate-strateg.html (accessed 17-Jun-2019, 2019).

[9] N. B. R. Ladib and L. Lakhal., Alignment between business model and business strategy and contribution to the performance: Empirical evidence from ICT Tunisian venture., The Journal of High Technology Management Research, 26(2) (2015) 168-176.

[10] A. Ullah and R. Lai., A systematic review of business and information technology alignment., ACM Transactions on Management Information Systems (TMIS), 4(1) (2013) 1-30.

[11] T. Malviya., A multi-dimensional business strategy model for effective decision making: A holonic representation of enterprises, in 2017 IEEE International Systems Engineering Symposium (ISSE), IEEE, (2017) 1-6.

[12] A. Ullah, R. Lai, Y. Yan, P.-F. Wu, H.-J. Hu, and K.-Y. Fan., A Method of Extracting Organisational Components for Aligning Information Technology with Business, Information Systems (IS), 19(21) 18(2018).

[13] J. Kaidalova., Towards a definition of the role of enterprise modeling in the context of business and IT alignment, Runit AB, (2015).

[14] J. E. Gerow, J. B. Thatcher, and V. Grover., Six types of IT-business strategic alignment: an investigation of the constructs and their measurement., European Journal of Information Systems, 24(5) (2015) 465-491.

[15] V. C. Prieto and M. M. de Carvalho., Can internal strategic alignment influence performance? An empirical research applying structural equation modelling, Academia Revista Latinoamericana de Administración, (2018).

[16] P. Reynolds and P. Yetton., Aligning business and IT strategies in multi-business organizations, Journal of information technology, 30(2) (2015) 101-118.

[17] C. Suwatana and W. Winai., Business-IT Alignment: A practical research approach., Journal of High Technology Management Research, (2014) 132-147.

[18] P. Wadström., Aligning corporate and business strategy: managing the balance, Journal of Business Strategy, (2018) doi: 10.1108/jbs-06-2018-0099.

[19] M. A. F. Spósito, A. C. D. Neto, and R. da Silva Barreto, "Business-IT Alignment Research Field-A Systematic Literature Review., in International Conference on Enterprise Information Systems, SCITEPRESS, 2(2016) 549-558.

[20] R. Makadok., Invited editorial: The four theories of profit and their joint effects., Journal of Management, 37(5) (2011) 1316-1334.

[21] A. Yaw Obeng and P. L. Mkhize., Assessment of IS‐innovation strategic alignment factors among universal banks in Ghana., The Electronic Journal of Information Systems in Developing Countries, 85(4) (2019) e12077.

[22] T. Coltman, P. Tallon, R. Sharma, and M. Queiroz., Strategic IT alignment: twenty-five years on, ed: SAGE Publications Sage UK: London, England, (2015).

[23] L. Liao and E. A. L. Teo., Managing critical drivers for building information modeling implementation in the Singapore construction industry: an organizational change perspective, International Journal of construction management, 19(3) (2019) 240-256.

[24] J. F. Rockart and M. S. Morton., Implications of changes in information technology for corporate strategy, Interfaces, 14(1) (1984) 84-95.

[25] F. Amarilli., A framework for business-IT alignment in turbulent environments, (2014).

[26] J. C. Henderson and H. Venkatraman., Strategic alignment: Leveraging information technology for transforming organizations., IBM systems journal, 38(2.3) (1999) 472-484,

[27] P. Bhattacharya., Aligning enterprise systems capabilities with business strategy: An extension of the Strategic Alignment Model (SAM) using Enterprise Architecture., Procedia Computer Science, 138(2018) 655-662, doi: 10.1016/j.procs.2018.10.087.

[28] G. M. Jonathan, K. S. Hailemariam, and W. L. Debay., Business-IT alignment in the banking sector: A case from a developing country in Proceedings of Mediterranean Conference on Information Systems (ICIS), AIS, Naples, Italy, (2019).

[29] J. Luftman., Assessing Business-IT Allignment Maturity., in Strategies for information technology governance: Igi Global, (2004) 99-128.

[30] H. Alghamdi and L. Sun., Business and IT alignment in the higher education sector, International Journal of Technology and Engineering Studies, 3(1) (2017) 01-08.

[31] L. Muñoz and O. Avila., Business and information technology alignment measurement-a recent literature review., in International Conference on Business Information Systems, Springer, (2018) 112-123.

[32] G. Kim, B. Shin, K. K. Kim, and H. G. Lee., IT capabilities, process-oriented dynamic capabilities, and firm financial performance., Journal of the association for information systems, 12(7)1(2011).

[33] D. F. Feeny and L. P. Willcocks, "Core IS capabilities for exploiting information technology," Sloan management review, 39(3) (1998) 9-21.

[34] J. Rowley., Using case studies in research., Management research news, (2002).

[35] N. Saladin, W. Schnepp, and A. Fringer., Voluntary stopping of eating and drinking (VSED) as an unknown challenge in a long-term care institution: an embedded single case study., BMC nursing, 17(1) (2018) 1-14.

[36] S. K. Sarma., Qualitative research: Examining the misconceptions., South Asian Journal of Management, 22(3) (2015) 176.

[37] L. Liao and E. A. L. Teo., Managing critical drivers for building information modeling implementation in the Singapore construction industry: an organizational change perspective, International Journal of Construction Management., 19(2019) 240-256, doi: 10.1080/15623599.2017.1423165.

[38] S. A. Z. Kazmi, M. Naarananoja, and J. K. Wartsila., Integrating strategic thinking and transformational leadership for NPD idea support process., Procedia-Social and Behavioral Sciences, 229 (2016) 387-397.

[39] P. McGurk., Outcomes of management and leadership development., Journal of Management Development, (2010).

[40] R. A. Nandi Adimo., Factors Influencing Strategy Implementation in Organisations: A Study of Pernod Ricard Kenya., United States International University-Africa, (2017).

[41] S. J. Berman and J. Hagan., How technology‐driven business strategy can spur innovation and growth., Strategy & Leadership, (2006).

[42] S. P.-J. Wu, D. W. Straub, and T.-P. Liang., How information technology governance mechanisms and strategic alignment influence organizational performance., MIS Quarterly, 39(2) (2015) 497-518.

[43] Rashida Gamila, Critical Aspects in the Actual of Service-Oriented Design, SSRG International Journal of Mobile Computing and Application 4(3) (2017) 16-19.

[44] G. M. Jonathan, K. S. Hailemariam, and W. L. Debay., Business-IT Alignment in the Banking Sector: A Case from a Developing Country., Association for Information Systems., (2019).

Keywords

IT strategy; business strategy; business-IT alignment; development bank, Strategic Alignment Model; IT Capability Model